Unified Communications as a Service (UCaaS)

GigTel is a true end-to-end solution that can perform the functions you would otherwise need several vendors to fulfill. In addition to a robust set of communication and collaboration services, GigTel features seamless integration across devices including desk phones, computers, and Smartphones. Unlimited, US-based support is included with no additional cost, along with transitioning of your service, porting of your phone numbers, and ongoing upgrades and maintenance.

Image of multiple devices including a business phone, cell phone, and laptop surrounded by communication icons.
Image of multiple devices showing the GigTel platform including a business phone, cellphone, laptop, and tablet.
Testimonial

“When you are in the homecare industry, it is very important to have a reliable source of communication between staff members. Since using GigTel, our call efficiency has increased. The customer support and technical support are outstanding. We have nurses in the field, and GigTel allows us to communicate with them through the smartphone app easily and quickly.”

 

Beau Baird, CFO

Indiana Homecare Plus Inc

Key Features Our Customers Love
Image of a business phone with the GigTel logo
Voice Service

GigTel’s voice service utilizes Voice over IP (VoIP), and features include an auto-attendant, ring groups, E911, local numbers, music-on-hold, and more!

 

  • Multiple Devices on a Single Extension
  • Unlimited Local & Domestic Long Distance
  • Voicemail/Voicemail-to-Email/Voicemail Transcription
Web App

The power of UC is brought to your computer. Just like a phone on your desk, our Web App gives you the complete functionality of a desktop phone from your computer.

 

  • Web Phone Client (softphone)
  • Voicemail – View, listen, download
  • Video with Collaboration
Image of the GigTel Platform on a laptop.
Image of the GigTel Platform on a laptop.
Web App

The power of UC is brought to your computer. Just like a phone on your desk, our Web App gives you the complete functionality of a desktop phone from your computer.

 

  • Web Phone Client (softphone)
  • Voicemail – View, listen, download
  • Video with Collaboration
Image of multiple mobile phones logged into the GigTel Mobile App.
Mobile App

The GigTel Mobile App brings the power of UC to your mobile device. Available for iOS and Android.

 

  • Mobile Phone Client 
  • View Call History
  • Chat and Message
Video and Collaboration

Video with Collaboration is a video conferencing platform included with the GigTel Advanced seat. It allows you to conduct video or audio-based meetings from your computer using the GigTel Web App.

 

  • Up to 25 meeting participants
  • Screen and File Share
  • Video recording
Image of the GigTel video conferencing platform.
Image of the GigTel video conferencing platform.
Video and Collaboration

Video with Collaboration is a video conferencing platform included with the GigTel Advanced seat. It allows you to conduct video or audio-based meetings from your computer using the GigTel Web App.

 

  • Up to 25 meeting participants
  • Screen and File Share
  • Video recording
Image of the GigTel Auto Attendant Interface.
Auto Attendant

 

GigTel’s UCaaS solution includes a multi-tiered Auto Attendant which serves as a “virtual receptionist” that routes calls to the right employee, department, location, or any phone/anywhere. 

 

  • Unlimited, multi-tiered attendants (no additional cost)
  • Customize on the fly from any internet-enabled device
  • Multi-site support, unifying locations through a single phone number
Why GigTel UCaaS?
Icon of a business phone.
Set up your phone system to work the way you do
  • Connect your office, remote employees, and mobile users under one phone system.
  • Easily support multiple locations, move from one location to another, or instantly add new users.
  • Change answering and forwarding rules online, anytime, anywhere.
  • Integration with existing phones or mobile devices.
Image of a mobile phone in front of a cloud with a checkmark.
Never miss a call (or fax)
  • Be connected to your phone system in and out of the office.
  • Customers can reach you or your employees wherever you are.
  • Get your voice and fax messages anytime, from anywhere.
     
Icon of a person in a video call with a chat box.
Easy collaboration from anywhere, any device
  • Never miss an important face-to-face meeting with HD video conferencing.
  • Webinar hosting with up to 1,000 participants.
  • Efficient team collaboration with easy file sharing and group discussion.
Dollar Sign Icon
Simple all-inclusive pricing for assured low cost
  • Reduce ongoing operating costs.
  • Unlimited minutes means you never have to worry about overage charges.
  • Our “First Bill Review” ensures that monthly fees align with quotes.
A gear with a checkmark in the middle.
You use it, we manage it
  • No complex hardware or on-site PBX to install or maintain.
  • Seamless upgrades and patches are conducted “behind the scenes.”
  • Easy administration through the online portal or ask GigTel to manage on your behalf - for free!
Icon of multiple devices including a cell phone, computer, and tablet.
One provider for business communications
  • Voice Services
  • Cloud Faxing
  • Text and Chat
  • Online Meetings
  • Audio Conferencing
  • Team Collaboration
Icon of a business phone.
Set up your phone system to work the way you do
  • Connect your office, remote employees, and mobile users under one phone system.
  • Easily support multiple locations, move from one location to another, or instantly add new users.
  • Change answering and forwarding rules online, anytime, anywhere.
  • Integration with existing phones or mobile devices.
Image of a mobile phone in front of a cloud with a checkmark.
Never miss a call (or fax)
  • Be connected to your phone system in and out of the office.
  • Customers can reach you or your employees wherever you are.
  • Get your voice and fax messages anytime, from anywhere.
     
Icon of a person in a video call with a chat box.
Easy collaboration from anywhere, any device
  • Never miss an important face-to-face meeting with HD video conferencing.
  • Webinar hosting with up to 1,000 participants.
  • Efficient team collaboration with easy file sharing and group discussion.
Dollar Sign Icon
Simple all-inclusive pricing for assured low cost
  • Reduce ongoing operating costs.
  • Unlimited minutes means you never have to worry about overage charges.
  • Our “First Bill Review” ensures that monthly fees align with quotes.
A gear with a checkmark in the middle.
You use it, we manage it
  • No complex hardware or on-site PBX to install or maintain.
  • Seamless upgrades and patches are conducted “behind the scenes.”
  • Easy administration through the online portal or ask GigTel to manage on your behalf - for free!
Icon of multiple devices including a cell phone, computer, and tablet.
One provider for business communications
  • Voice Services
  • Cloud Faxing
  • Text and Chat
  • Online Meetings
  • Audio Conferencing
  • Team Collaboration
Why GigTel UCaaS?
Icon of a business phone.
Set up your phone system to work the way you do
  • Connect your office, remote employees, and mobile users under one phone system.
  • Easily support multiple locations, move from one location to another, or instantly add new users.
  • Change answering and forwarding rules online, anytime, anywhere.
  • Integration with existing phones or mobile devices.
Image of a mobile phone in front of a cloud with a checkmark.
Never miss a call (or fax)
  • Be connected to your phone system in and out of the office.
  • Customers can reach you or your employees wherever you are.
  • Get your voice and fax messages anytime, from anywhere.
     
Icon of a person in a video call with a chat box.
Easy collaboration from anywhere, any device
  • Never miss an important face-to-face meeting with HD video conferencing.
  • Webinar hosting with up to 1,000 participants.
  • Efficient team collaboration with easy file sharing and group discussion.
Dollar Sign Icon
Simple all-inclusive pricing for assured low cost
  • Reduce ongoing operating costs.
  • Unlimited minutes means you never have to worry about overage charges.
  • Our “First Bill Review” ensures that monthly fees align with quotes.
A gear with a checkmark in the middle.
You use it, we manage it
  • No complex hardware or on-site PBX to install or maintain.
  • Seamless upgrades and patches are conducted “behind the scenes.”
  • Easy administration through the online portal or ask GigTel to manage on your behalf - for free!
Icon of multiple devices including a cell phone, computer, and tablet.
One provider for business communications
  • Voice Services
  • Cloud Faxing
  • Text and Chat
  • Online Meetings
  • Audio Conferencing
  • Team Collaboration
Frequently Asked Questions
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What is a cloud-based phone system?
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Can we keep our business number if we change providers?
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What's the difference between VoIP and UCaaS?
Next Steps
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Learn More about UCaaS