GigTel's Auto Attendant Serves as Your Virtual Receptionist!

GigTel's multi-tiered Auto Attendant routes callers to the right employee, department, location, or any phone/anywhere. It can also provide answers to frequently asked questions, address information, offer updates for events and services, or simply play music and comfort messages. 

Auto_Auto-Attendant.png

Expense reductions and staffing limitations, create an increased necessity for ensuring an optimum customer experience - an Auto Attendant can guarantee a quick, efficient, and courteous solution for inbound callers. Request an online demo to see how easy it is to create and manage Auto Attendants with GigTel.

Key Features and Benefits Our Customers Love
Partners--Overview_Referral-Partner.png
Efficiency

Multi-site support, delivered through a single Auto Attendant makes it easy for callers to get to the right resource.

EFax_Save-Money.png
Cost Effectiveness

Reduce overhead expenses by eliminating the need for a full-time receptionist. Plus, the Auto Attendant can route calls to any location.

Home_SeamlessIntegration.png
Automation

Integrate incoming calls with third-party apps such as Salesforce and other CRMs to easily manage and monitor caller interactions.

Partners--Overview_Referral-Partner.png
Efficiency

Multi-site support, delivered through a single Auto Attendant makes it easy for callers to get to the right resource.

EFax_Save-Money.png
Cost Effectiveness

Reduce overhead expenses by eliminating the need for a full-time receptionist. Plus, the Auto Attendant can route calls to any location.

Home_SeamlessIntegration.png
Automation

Integrate incoming calls with third-party apps such as Salesforce and other CRMs to easily manage and monitor caller interactions.

Key Features and Benefits Our Customers Love
Partners--Overview_Referral-Partner.png
Efficiency

Multi-site support, delivered through a single Auto Attendant makes it easy for callers to get to the right resource.

EFax_Save-Money.png
Cost Effectiveness

Reduce overhead expenses by eliminating the need for a full-time receptionist. Plus, the Auto Attendant can route calls to any location.

Home_SeamlessIntegration.png
Automation

Integrate incoming calls with third-party apps such as Salesforce and other CRMs to easily manage and monitor caller interactions.

Setting up an Auto Attendant is simple:
  1. From any internet-enabled device, log into the GigTel Portal
  2. Click Add New Auto Attendant, name it, and assign an extension
  3. Add an Intro Greeting (text-to-speech, upload, or record)
  4. Select the Time Frame this Auto Attendant should be active
  5. Customize what each key should do when selected by a caller
GigTel-AutoAttendant.png
Recommended Resources