Auto Attendant - Virtual Receptionist

Are you looking for a way to make your business more efficient? Look no further than GigTel's Auto Attendant solution. This innovative automatic phone system allows you to provide a professional, automated voice response system for your customers so that they can get the information they need quickly and easily.

With GigTel virtual answering services, you can avoid the expense of a full-time receptionist and still provide callers with a top-notch experience.  GigTel's Phone Auto Attendant is the perfect solution for businesses looking for a virtual receptionist. This innovative service allows your customers to access your business no matter the time or day. The service is available 24/7, ensuring that calls are always answered and managed professionally, even outside of regular business hours. With a virtual auto attendant, customers can easily connect with the right person or department to get their questions answered quickly and efficiently. An auto-receptionist can also free up your employee’s time and increase overall efficiency by handling multiple calls simultaneously, allowing your employees to focus on other tasks. Our auto attendant also gives your customers a central point of contact, helping to streamline customer service operations and the overall customer experience. 

GigTel customers can create an unlimited number of Auto Attendants to support various time frames, such as regular business hours, holidays, evenings, weekends, inclement weather, and special events. They can also create custom messages to greet callers and direct them to the correct person or department. Other features of our phone system with auto attendant include the ability to transfer calls to other extensions, provide voicemail access, and record their own custom greetings.

In addition to its call routing capabilities, GigTel’s auto attendant also provides users a range of features, including call forwarding, call waiting, call park, and more. These features allow businesses to offer a professional, efficient, and customizable call experience, improving customer satisfaction and driving business growth. Customers can quickly reach their destination without having to wait for a live operator or be transferred multiple times. This saves time for both callers and employees and improves the overall call-handling efficiency. Our auto attendant can also route calls to different extensions based on the time of day or day of the week, ensuring that calls are answered even when no live operator is available. 

When dealing with calls on the phone, automated system solutions like GigTel are an excellent option that can help companies provide a relevant message in any situation. When your customers press the dial button, systems like GigTel will provide the next steps they can take automatically, keeping them busy until they’re connected to a call center representative.

GigTel’s Auto Attendant is also entirely scalable to your business. Whether you are an individual with a start-up or a corporation with thousands of customers, our auto attendant can help your business run efficiently. As a start-up, you can utilize an auto attendant to field calls when you’re away or to answer general questions for your customers. For a corporation, an auto attendant can make your business more approachable for customers and simplify the calling process. With a well-designed and professionally recorded auto attendant, businesses can enhance the image of their company. GigTel’s system can scale as large or as small as you need it, allowing you to make the exact number of auto attendants needed to make your business successful. 

Our auto attendant gives you the ability to conduct business as usual, even without your physical presence. Set up alternate greetings, leave your phone number and hours, or even put an introduction on hold! 

Manage your auto attendants in our easy-to-use, intuitive web portal. Add or remove auto attendants at any time and set them to the time frames you want. You can record voice messages for your auto attendant with your voice or any of the automated tones offered with the GigTel solution! 

An auto attendant can be a vital feature for many businesses. Whether it’s to improve customer communications, optimize employee time, or create a professional image, there are many uses for an auto attendant, and it can be vital to the success of any business.