The GigTel mobile app gives end-users the ability to manage their communications anywhere, any time, on any device. Whether they are using their desktop, laptop, smartphone, or tablet, a "unified experience" is becoming essential for an increasingly mobile and tech-savvy workforce.
Redefining Unified Communications for the Mobile-First Workforce
Using the GigTel Mobile app, businesses and individuals can make the important transition to mobility and still have access to a familiar interface regardless of the device they may be using.
Get mobile with the GigTel App*
The mobile app extends GigTel’s UC features beyond the web portal and into every user's pocket.
*Available on iPhone, iPad, and all Android devices from iOS11.3 or 5.0 and up
The GigTel mobile app gives end-users the ability to manage their communications anywhere, any time, on any device. Whether they are using their desktop, laptop, smartphone, or tablet, a "unified experience" is becoming essential for an increasingly mobile and tech-savvy workforce.
Key Features
- Access Corporate Directory and Corporate Presence
- Configurable Outbound Caller ID maintains the business identity when making or receiving calls
- Manage answering rules, greetings, block numbers, and more!
- Seamless Wi-Fi / cellular handoff - move your call with you
- SMS Messaging
- Record a Call
- Retrieve Manage and Respond to Voicemail and Message
- Add someone to your live call
Take a Closer Look
Corporate Directory and Presence
Easily identify what co-workers are available and call or message through the App.
Call Management
With the GigTel Mobile App, you have complete call management no matter where you are.
Call Management
With the GigTel Mobile App, you have complete call management no matter where you are.
Record a Call
Record a conversation for compliance or training purposes. Calls can be recorded mid-call or the company can set all calls for the company or individuals, to be recorded.
Retrieve and Manage Voicemail
Whether or not you forward work emails to your smartphone, you can listen to and manage voicemails from your GigTel Mobile App.
Retrieve and Manage Voicemail
Whether or not you forward work emails to your smartphone, you can listen to and manage voicemails from your GigTel Mobile App.
Move Live Calls
Seamlessly move live calls from one device to another device or transfer to another person.
Conference Calling
Add someone to the discussion by choosing from your Contacts or dialing a new number.
Conference Calling
Add someone to the discussion by choosing from your Contacts or dialing a new number.
Frequently Asked Questions
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Q.
Why should I use a UCaaS Mobile App for business?
A.
Using the GigTel Mobile App, you’re in full control, and your business and personal information are kept separately. It allows the user to manage voicemails, Answering Rules, and other settings within the app. Even more importantly, it gives each user the ability to make calls using either their business or personal phone identity, see other users' presence icons, and use GigTel’s in-call features. For example, a user can record a call or seamlessly move active calls from one device to another.
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Q.
Is there a financial benefit to using the GigTel Mobile App?
A.
Yes! For business owners, you no longer need to purchase and manage mobile phones for employees. The cloud-based solution ensures that you maintain data security, reporting functionality, and manage features and usage based on user role. The app allows workers to work from anywhere without any fees or charges to their personal accounts.
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Q.
How do I protect company information if a smartphone is lost, stolen, or employment is severed?
A.
Unlike data locally stored on a smartphone, ALL data (call history, contacts, messages, voicemails, etc.) are securely stored in the cloud. Your account administrator can log into the GigTel portal to modify, transfer, and restore access without losing data.
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