Integrations with GigTel

GigTel offers out-of-the-box integrations with 200+ leading CRMs and business applications, including Microsoft Teams®. Users benefit from screen pops for incoming calls, click-to-dial from the CRM application, call logging, and more.

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The level of features supported may vary by version and operating system. Contact Us to request details regarding the general or market software you would like to integrate with Unified Communications. 

Key Features and Benefits our Customers Love
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Click to Dial

From web browsers, integrated applications, and other bespoke dialing possibilities.

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Caller Preview

Search the integrated CRM for a caller’s info when making or receiving a call, and “preview” the details in a “toast” pop-up.

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Address Book

Simultaneously search the contact directories of all integrated CRM applications and call or pop a contact from the results.

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Contact Popping

Allow users to “pop” caller’s records within the integrated CRM from a live call or directory.

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Add a Contact

New contacts can be added to the integrated CRM from multiple locations, such as the live call Preview window, Call history, and Missed calls pop-up.

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Activity Logging

Manually or automatically log a record of a call against a caller’s contact record, also called Call Tracking.

Integrations_Click-to-Dial.png
Click to Dial

From web browsers, integrated applications, and other bespoke dialing possibilities.

Communication_Collaboration.png
Caller Preview

Search the integrated CRM for a caller’s info when making or receiving a call, and “preview” the details in a “toast” pop-up.

Integrations_Address-Book.png
Address Book

Simultaneously search the contact directories of all integrated CRM applications and call or pop a contact from the results.

Integrations_Contact Popping.png
Contact Popping

Allow users to “pop” caller’s records within the integrated CRM from a live call or directory.

Integrations_Add-a-Contact.png
Add a Contact

New contacts can be added to the integrated CRM from multiple locations, such as the live call Preview window, Call history, and Missed calls pop-up.

Integrations_Activity Logging.png
Activity Logging

Manually or automatically log a record of a call against a caller’s contact record, also called Call Tracking.

Key Features and Benefits our Customers Love
Integrations_Click-to-Dial.png
Click to Dial

From web browsers, integrated applications, and other bespoke dialing possibilities.

Communication_Collaboration.png
Caller Preview

Search the integrated CRM for a caller’s info when making or receiving a call, and “preview” the details in a “toast” pop-up.

Integrations_Address-Book.png
Address Book

Simultaneously search the contact directories of all integrated CRM applications and call or pop a contact from the results.

Integrations_Contact Popping.png
Contact Popping

Allow users to “pop” caller’s records within the integrated CRM from a live call or directory.

Integrations_Add-a-Contact.png
Add a Contact

New contacts can be added to the integrated CRM from multiple locations, such as the live call Preview window, Call history, and Missed calls pop-up.

Integrations_Activity Logging.png
Activity Logging

Manually or automatically log a record of a call against a caller’s contact record, also called Call Tracking.

Add On

Integration is available at $5 per user. Features and services vary per CRM application and Operating System. Ask your GigTel sales representative for details.

 

Included with the Standard and Advanced seats, GigTel users can access the free GigTel Chrome extension. The extension connects the users’ phone system to Google Chrome for click-to-call, and screen pops in various applications, including Gmail, Facebook, and ConnectWise.

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