The level of features supported may vary by version and operating system. Contact Us to request details regarding the general or market software you would like to integrate with Unified Communications.
Integrations with GigTel
GigTel offers out-of-the-box integrations with 200+ leading CRMs and business applications, including Microsoft Teams®. Users benefit from screen pops for incoming calls, click-to-dial from the CRM application, call logging, and more.
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Key Features and Benefits our Customers Love
Click to Dial
From web browsers, integrated applications, and other bespoke dialing possibilities.
Caller Preview
Search the integrated CRM for a caller’s info when making or receiving a call, and “preview” the details in a “toast” pop-up.
Address Book
Simultaneously search the contact directories of all integrated CRM applications and call or pop a contact from the results.
Contact Popping
Allow users to “pop” caller’s records within the integrated CRM from a live call or directory.
Add a Contact
New contacts can be added to the integrated CRM from multiple locations, such as the live call preview window, call history, and missed calls pop-up.
Activity Logging
Manually or automatically log a record of a call against a caller’s contact record, also called Call Tracking.
Click to Dial
From web browsers, integrated applications, and other bespoke dialing possibilities.
Caller Preview
Search the integrated CRM for a caller’s info when making or receiving a call, and “preview” the details in a “toast” pop-up.
Address Book
Simultaneously search the contact directories of all integrated CRM applications and call or pop a contact from the results.
Contact Popping
Allow users to “pop” caller’s records within the integrated CRM from a live call or directory.
Add a Contact
New contacts can be added to the integrated CRM from multiple locations, such as the live call preview window, call history, and missed calls pop-up.
Activity Logging
Manually or automatically log a record of a call against a caller’s contact record, also called Call Tracking.
Key Features and Benefits our Customers Love
Click to Dial
From web browsers, integrated applications, and other bespoke dialing possibilities.
Caller Preview
Search the integrated CRM for a caller’s info when making or receiving a call, and “preview” the details in a “toast” pop-up.
Address Book
Simultaneously search the contact directories of all integrated CRM applications and call or pop a contact from the results.
Contact Popping
Allow users to “pop” caller’s records within the integrated CRM from a live call or directory.
Add a Contact
New contacts can be added to the integrated CRM from multiple locations, such as the live call preview window, call history, and missed calls pop-up.
Activity Logging
Manually or automatically log a record of a call against a caller’s contact record, also called Call Tracking.
Power Up Your Communications by Integrating GigTel with Microsoft Teams
GigTel Teams Integration brings you the convenience of a GigTel soft-phone within the Microsoft Teams interface. Use the Microsoft Teams dial pad to make GigTel calls internally and externally, all from the convenience of your computer or mobile device.
Power Up Your Communications by Integrating GigTel with Microsoft Teams
GigTel Teams Integration brings you the convenience of a GigTel soft-phone within the Microsoft Teams interface. Use the Microsoft Teams dial pad to make GigTel calls internally and externally, all from the convenience of your computer or mobile device.
Simplify Operations with Automated NISC Provisioning
Streamline residential workflows with automated user provisioning from NISC into GigTel. Phone numbers, service types, dialing permissions, caller ID, email, and 911 data populate instantly — with service status updating automatically based on billing. Built for utilities, co-ops, and providers who need efficiency at scale.
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