Integrations with GigTel

GigTel offers out-of-the-box integrations with 200+ leading CRMs and business applications, including Microsoft Teams®. Users benefit from screen pops for incoming calls, click-to-dial from the CRM application, call logging, and more.

A picture of GigTel's common integrations

The level of features supported may vary by version and operating system. Contact Us to request details regarding the general or market software you would like to integrate with Unified Communications. 

Key Features and Benefits our Customers Love
Image of a mouse icon clicking on a button.
Click to Dial

From web browsers, integrated applications, and other bespoke dialing possibilities.

Image of 4 callers being connected in a square grid.
Caller Preview

Search the integrated CRM for a caller’s info when making or receiving a call, and “preview” the details in a “toast” pop-up.

Icon of an address book
Address Book

Simultaneously search the contact directories of all integrated CRM applications and call or pop a contact from the results.

Icon representing a contact record.
Contact Popping

Allow users to “pop” caller’s records within the integrated CRM from a live call or directory.

Icon with a plus sign next to a contact.
Add a Contact

New contacts can be added to the integrated CRM from multiple locations, such as the live call Preview window, Call history, and Missed calls pop-up.

A bar graph with a line that depicts activity fluctuating.
Activity Logging

Manually or automatically log a record of a call against a caller’s contact record, also called Call Tracking.

Image of a mouse icon clicking on a button.
Click to Dial

From web browsers, integrated applications, and other bespoke dialing possibilities.

Image of 4 callers being connected in a square grid.
Caller Preview

Search the integrated CRM for a caller’s info when making or receiving a call, and “preview” the details in a “toast” pop-up.

Icon of an address book
Address Book

Simultaneously search the contact directories of all integrated CRM applications and call or pop a contact from the results.

Icon representing a contact record.
Contact Popping

Allow users to “pop” caller’s records within the integrated CRM from a live call or directory.

Icon with a plus sign next to a contact.
Add a Contact

New contacts can be added to the integrated CRM from multiple locations, such as the live call Preview window, Call history, and Missed calls pop-up.

A bar graph with a line that depicts activity fluctuating.
Activity Logging

Manually or automatically log a record of a call against a caller’s contact record, also called Call Tracking.

Key Features and Benefits our Customers Love
Image of a mouse icon clicking on a button.
Click to Dial

From web browsers, integrated applications, and other bespoke dialing possibilities.

Image of 4 callers being connected in a square grid.
Caller Preview

Search the integrated CRM for a caller’s info when making or receiving a call, and “preview” the details in a “toast” pop-up.

Icon of an address book
Address Book

Simultaneously search the contact directories of all integrated CRM applications and call or pop a contact from the results.

Icon representing a contact record.
Contact Popping

Allow users to “pop” caller’s records within the integrated CRM from a live call or directory.

Icon with a plus sign next to a contact.
Add a Contact

New contacts can be added to the integrated CRM from multiple locations, such as the live call Preview window, Call history, and Missed calls pop-up.

A bar graph with a line that depicts activity fluctuating.
Activity Logging

Manually or automatically log a record of a call against a caller’s contact record, also called Call Tracking.

Power Up Your Communications by Integrating GigTel with Microsoft Teams

GigTel Connect brings you the convenience of a GigTel soft-phone within the Microsoft Teams interface. Use the Microsoft Teams dial pad to make GigTel calls internally and externally, all from the convenience of your computer or mobile device. 

Image of a laptop showing the GigTel Connect Interface within Microsoft Teams.
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