What Are the Benefits of VoIP?

The Advantages of VoIP: To Aid You in Your Search for the Right VoIP Provider

As a VoIP provider, GigTel is committed to making a communication and collaboration solution that is easy to buy, manage, and use. Individuals and businesses seeking to enhance their communication systems often ask about the benefits of VoIP. Well, you came to the right place! We might know a few things about VoIP solutions and their advantages and disadvantages. But first, let’s start with what VoIP is. Voice Over IP or Voice Over Internet Protocol (VoIP) is a technology that allows you to integrate your communications into one platform seamlessly. With the rise in employees working from home, VoIP has been gaining popularity. In addition, communicating seamlessly on the go has become vital to businesses today. Whether employees are traveling, out of the office, in a meeting, or at home, a VoIP system makes it easy to communicate seamlessly. VoIP replaces outdated software with technology that allows you to communicate over the internet. That means that calls, messages, video calls, etc., can be made as long as there is a secure internet connection. There are many advantages to a VoIP system for any sized company. Below, we list a few of the VoIP benefits to aid those who are considering the switch to a VoIP platform.   

Cost savings: A traditional phone line can run up costs with outdated software and maintenance upgrades. Juggling between phone calls, emails, and SMS wastes time and is costly.  Most companies don’t even realize that their outdated hardware-based systems cost them valuable resources and time. When evaluating the advantages and disadvantages of VoIP, a key benefit is that it eliminates concerns about outdated equipment and ongoing maintenance upgrades. VoIP is more affordable for businesses as GigTel offers flat-rate pricing, meaning you no longer have to worry about surprises or hidden fees on your monthly bill. There are no add-on fees with a VoIP system; you get a full suite of features for one price, unlike a traditional phone line where you can be charged for added features or capabilities. No complex hardware is needed with a VoIP system, and there is nothing to install or maintain, meaning you won’t be concerned with the cost and hassle of replacing equipment or upgrading software. 

Increased functionality: There are many features and functionalities included with a VoIP system that you don’t get with a traditional phone line. For example,  one significant benefit of VoIP from GigTel is that the system offers video conferencing capabilities, allowing you to hold virtual meetings when employees are away from the office. The GigTel system even allows you to host virtual events like webinars, enabling you to connect with potential customers and businesses. Additionally, the Gigtel system provides voicemail, call forwarding, and other features that can help streamline your communication process. Backed by advanced technology, a VoIP system allows you to communicate anywhere, anytime, as long as you have a secure internet connection. Multitasking has never been more effortless; with the features of a VoIP system, employees can hold a meeting while sharing files and messaging other employees. Communication within an organization has never been more accessible; a VoIP system gives employees the functionality they need to be productive and efficient. An outdated phone system can reduce team productivity; with a VoIP system, your team is able to utilize features that allow them to stay productive. 

Improved mobility: With VoIP, you can take your phone anywhere. Make and receive calls from your desktop, laptop, tablet, or mobile device.  Employees no longer have to be tethered to their desks; a VoIP system enhances productivity by allowing employees to take calls on the go. This can be particularly beneficial for people who travel frequently or work remotely, as they can stay connected with their colleagues and clients no matter where they are. GigTel offers a mobile app that users can install on their devices, so their mobile number stays protected, and all calls will still go through their business number. A mobile app also allows you to receive and transcribe voicemails, making it easy to stay connected with customers and provide them with a great experience. Employees can also join meetings and video calls from their devices with dial-in options or participate with video and audio like normal from their mobile app or softphone. Your employees will rarely miss a call with a VoIP system! 

Ease of use: Another great benefit of Voice Over IP is that it is generally much easier to use than traditional telephone systems. VoIP systems are often web-based so you can manage your calls and voicemail from any computer or mobile device with an internet connection. Additionally, many VoIP services come with user-friendly interfaces that are easy to make and receive calls, manage contacts, and set up conference calls. GigTel offers training and onboarding with their systems, so your employees and staff can get hands-on training. At GigTel, we even offer to manage the system for you free of charge! Say goodbye to complexity, all while boosting communication with both clients and employees.  

Integration with other communication tools: Integrations play a vital role in any organization. Whether it's linking CRMs, enabling file sharing, or facilitating instant messaging, seamlessly connecting these services is crucial for effective communication. VoIP supports all these integrations and many more! GigTel offers a slew of integrations with the top applications. CRMs such as Salesforce, Zoho, and Hubspot are supported, as well as many others. In addition,  GigTel integrates with Microsoft Outlook, so your team can stay better connected. With the power of VoIP, businesses can now make calls to their clients with far greater efficiency and accuracy than ever before. Cloud solutions offer a smooth transition from outdated calling methods, allowing organizations to keep workflows running without interruption while reaping all the advantages that come along with a VoIP phone system. 

Enhanced Reliability: Unlike a traditional phone line, GigTel is less prone to problems like dropped calls and static.  GigTel is also compliant with HIPAA and SITR/SHAKEN.  GigTel is equipped with encryption and identity management, so it can block spam callers or unknown numbers. You might be wondering about the benefits of VoIP. While reliability may not be the most exciting advantage, it plays a crucial role in ensuring consistent phone service, making a significant impact compared to other systems.

Scalability: From startups to corporations, GigTel can scale how you need it. Adding and removing lines is much easier than with a traditional phone system. GigTel offers “seats,” the equivalent of a line. At GigTel, we offer you the ability to mix and match seats, meaning that you can give your employees the exact features they need! As your company grows, more seats can be added, or if some aren’t required anymore, you can eliminate them to save money, because there are no minimums. A VoIP system is meant to support any sized business, even if you only have one employee. Features like an auto attendant, voicemail transcription, and more can help you launch and manage your business effectively! With the elements of a VoIP system, a large corporation can present itself as a more friendly and supportive entity. In contrast, a small business or individual can present themselves as a larger entity to their customers. With GigTel you can choose the features you want , creating a platform entirely customized to your business. It’s all about how you utilize the features to fit your business; there are so many ways companies can benefit and scale with a VoIP platform. 

Improved call quality: GigTel is not only reliable and scalable, but the advanced technology it uses allows for clearer calls. Gigtel uses digital signals to transmit calls, resulting in a clearer and more reliable call quality than a traditional phone line, allowing you to enjoy a new level of audio quality as part of the range of VoIP benefits. Employees and customers won’t worry about bad connections or drop calls anymore. Better call quality can result in better customer relationships as well. A VoIP system ensures that your customers and employees always stay connected. 

There are many VoIP advantages to a VoIP system; however, there is one aspect that every business and individual should be aware of.  As VoIP system like GigTel relies heavily on an internet connection. The best way to know if your internet connection is strong enough to support a VoIP system is to run a speed or bandwidth test. (We recommend this one https://www.speedtest.net/ ). This will give you a snapshot of your current functional bandwidth, but it is important to note that this metric can vary depending on how much bandwidth your various business applications are utilizing at any given point in time.  A VoIP system can only be as good as your internet connection. The advanced features that come with a VoIP system function best when your internet connection is solid and secure. For the best service, your connection speed should meet or exceed 100Kbps upstream and downstream per line. Ensuring you have a solid and secure internet connection is the first step to ensuring GigTel is the right solution for your business.

In conclusion, Voice Over IP is a technology that has many advantages. From cost savings to increased functionality and mobility, VoIP is an excellent choice for businesses of all sizes looking to both save money and streamline their communication processes. A traditional phone system can cost businesses thousands of dollars in maintenance and upgrades over a short period of time. Whether you are looking to save money, increase productivity, or improve your overall communication experience, Voice Over IP is worth considering. 

GigTel offers a VoIP solution that offers all the advantages above and more! Our VoIP system eliminates expensive on-premise equipment, provides business-ready phones, and delivers enterprise-class functionality. VoIP doesn’t just have to be just a voice solution; with GigTel, users gain access to a complete suite of communication and collaboration services. Our all-inclusive pricing model provides your business with all the features they need/want without worrying about add-ons or hidden fees, allowing you to focus on your business. It’s everything you need to get work done and connect with your customers faster, easier, and in one simple platform. 

Forget about installing and maintaining expensive hardware and say goodbye to long-distance and surprise fees. With GigTel’s VoIP service, your business is ready to satisfy the needs of your customers and employees. Enjoy exclusive features such as call routing, advanced voicemail, auto attendant, and more.

Contact GigTel today to learn more about our VoIP solution and how it can benefit your business! Click here to see the full features and benefits of our VoIP solution! 

Check out our Youtube video and our description below to learn more about GigTel and how it can boost employee productivity, expand your portfolio, and cut costs.

About GigTel 

GigTel is a leading provider of telecommunications solutions with a rich history spanning over 70 years. Committed to exceptional service, we utilize our extensive expertise to deliver a cutting-edge, all-in-one communications platform to the market.

We design customized, cost-effective communication solutions packed with advanced business features, perfect for remote work. Our mobile app enables employees to make and receive calls from anywhere in the world, while our virtual dashboard provides in-depth call analytics for call centers. Voicemails are transcribed directly to your email, calls are answered when you’re unavailable, and overflow calls can be seamlessly transferred or rerouted to other extensions, numbers, or offices.

Unlike most UCaaS providers, we are a member-owned cooperative dedicated to community over investors. Our service and support offer a level of personalized attention that large-scale providers simply can't match. With 24/7/365 U.S.-based support, we’re here for you every step of the way!