Legal Practices

Law firms of every size depend on communication solutions for every aspect of their work, from preparing for cases to meeting with outside counsel. Reliable office phone systems are a vital part of their success. GigTel is completely mobile-enabled, so you can use one business number for calls, texts, and faxes and enable your lawyers and legal staff to always be accessible for key clients and team members.

A few of the legal practices using GigTel:

Key Features for Legal Practices

Flexible Call Recording / Mid-Call and Redaction

Enable automatic call recordings for inbound and/or outbound calling for single or multiple users. Or use an on-demand feature for recording individual calls. Call recording can be initiated when a call starts or dynamically during a call.

Auto Attendant

Utilize a “Virtual Receptionist” to direct callers to the correct person, location, or call group without the intervention of an operator. Using GigTel, your single Auto Attendant routes calls to queues or specific extensions regardless of where your users are. It can also provide answers to frequently asked questions, address information, and updates for events and services. It even includes multi-language Interactive Voice Response (IVR). Manage your Auto Attendant through your Attendant Console or have the GigTel team manage for you at no additional charge!

Auto Attendant

Advanced Voicemail

Using an internet-enabled device, manage voicemails with advanced features like custom greetings, multiple delivery options, and alerts. Retrieve voice messages online or have them delivered to you by email. Play them on your PC speakers, listen to them over the phone, or read your voicemails with speech-to-text conversion powered by machine learning from Google.

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