Healthcare Practices

Whether you run one private practice or a group of clinics, you want to deliver a positive patient experience. You need to enable care providers, back-office staff, and scheduling staff to be connected, responsive, and productive. GigTel delivers a sophisticated yet simple and affordable communication and collaboration platform. Our HIPAA-compliant solution supports solo practices as well as multi-location healthcare systems. 

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A few of the healthcare practices using GigTel
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Key Features for Healthcare Practices
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Integrations

GigTel’s integrations allow end-users to work more collaboratively and collectively, getting information about callers quickly and efficiently. Our integration option is cost-effective and very easy to install and maintain. The service allows integration with a wide range of popular CRM systems and is designed to help you get the most out of your GigTel’s Unified Communications services.

Auto Attendant

Utilize a “Virtual Receptionist” to direct callers to the correct person, location, or call group without the intervention of an operator.  Using GigTel, your single Auto Attendant routes calls to queues or specific extensions regardless of where your users are. It can also provide answers to frequently asked questions, address information, and updates for events and services. It even includes multi-language Interactive Voice Response (IVR). Manage your Auto Attendant through your Attendant Console or have the GigTel team manage for you at no additional charge!

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Auto Attendant

Utilize a “Virtual Receptionist” to direct callers to the correct person, location, or call group without the intervention of an operator.  Using GigTel, your single Auto Attendant routes calls to queues or specific extensions regardless of where your users are. It can also provide answers to frequently asked questions, address information, and updates for events and services. It even includes multi-language Interactive Voice Response (IVR). Manage your Auto Attendant through your Attendant Console or have the GigTel team manage for you at no additional charge!

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Video Collaboration

Robust video conferencing platform offers users control for scheduling, presenting, collaborating, and managing virtual meetings and online events. The online platform delivers an immersive in-office / same-room meeting experience from anywhere. You can meet face-to-face, screen share content, or both with video collaboration! 

Choose Your Plan
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Basic
Basic phone service ideal for common areas.
$9.99
month/seat

Everything you need to get started.

 

  • Voice Service
  • Unlimited Domestic long-distance calling
  • Perfect for conference or break room
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Standard
Must-have features for continued growth and reach.
$19.99
month/seat

Everything in Basic PLUS:

 

  • Complete call control
  • Text-Speech
  • Mobile App & Softphone
  • Web User Portal
  • Unlimited Domestic long-distance calling
  • SMS Texting
  • MMS Texting
  • Virtual Receptionist (Auto Attendant)
  • And more!

 

Optional Add-ons:
CRM integration ($5/seat)
7-year call recording archive ($5/account)
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Advanced
The highest level of performance & needs.
$24.99
month/seat

Everything in Standard PLUS:

 

  • Video Collaboration
  • Screen and File Sharing

 

Optional Add-ons:
CRM Integration ($5/seat)
7-year Call Recording archiving ($5/account)
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Agent
Empower your agents to be productive and proactive.
$19.99
month/seat

Custom dashboard

  • Advanced Call Queue Routing
  • Enhanced SMS queuing
  • In-flight Call Recording

 

Optional Add-on:

7-year Call Recording archiving ($5/account)

Pricing_Basic.png
Basic
Basic phone service ideal for common areas.
$9.99
month/seat

Everything you need to get started.

 

  • Voice Service
  • Unlimited Domestic long-distance calling
  • Perfect for conference or break room

Pricing_Standard.png
Standard
Must-have features for continued growth and reach.
$19.99
month/seat

Everything in Basic PLUS:

 

  • Complete call control
  • Text-Speech
  • Mobile App & Softphone
  • Web User Portal
  • Unlimited Domestic long-distance calling
  • SMS Texting
  • MMS Texting
  • Virtual Receptionist (Auto Attendant)
  • And more!

 

Optional Add-ons:
CRM integration ($5/seat)
7-year call recording archive ($5/account)

Pricing_Advanced.png
Advanced
The highest level of performance & needs.
$24.99
month/seat

Everything in Standard PLUS:

 

  • Video Collaboration
  • Screen and File Sharing

 

Optional Add-ons:
CRM Integration ($5/seat)
7-year Call Recording archiving ($5/account)

Pricing_Agent.png
Agent
Empower your agents to be productive and proactive.
$19.99
month/seat

Custom dashboard

  • Advanced Call Queue Routing
  • Enhanced SMS queuing
  • In-flight Call Recording

 

Optional Add-on:

7-year Call Recording archiving ($5/account)

Frequently Asked Questions
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Q.
What is the difference between VoIP and UCaaS?
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Q.
Does UCaaS support HIPAA Compliance?
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Q.
Can I offer Telemed appointments using GigTel's UCaaS?