Full control over call queue routing, monitoring, agents settings and more.

Stats and trends about call times, volume, peak activity and everything in between.

Listen in, barge in, record calls and transform your voice calls to text.

Set max wait time, queue length and ring timeout to conserve resources.

Status, wrap up time and confirmation requests for optimal team performance.

Know how many callers are on hold, wait times, abandon rates and volumes.

See how you’re doing with timely reports in easy-to-read format month-by-month.

Set up your call center to do exactly what you want, when you want.